Return And Refund Policy
We want you to be completely satisfied with your purchase.
- Returns are accepted within 30 days of delivery.
- Items must be in original condition, unused, and in original packaging.
- To start a return, email support@sylventoria.shop with your order number and reason for return.
- Refunds will be issued to the original payment method within 5–7 business days after receiving the returned item.
Note: Original shipping fees are non-refundable unless the return is due to our mistake.