Return And Refund Policy

We want you to be completely satisfied with your purchase.

  1. Returns are accepted within 30 days of delivery.
  2. Items must be in original condition, unused, and in original packaging.
  3. To start a return, email support@sylventoria.shop with your order number and reason for return.
  4. Refunds will be issued to the original payment method within 5–7 business days after receiving the returned item.

Note: Original shipping fees are non-refundable unless the return is due to our mistake.